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services

members can request:

  • Articles from the ACSInfoHub collection and libraries across Australia
  • Access to the InfoHub collection catalogue to borrow books or DVDs
  • Literature searches on your topic exploring peer-reviewed journals, books and relevant websites to find evidence or best practice in your field, for drafting a submission, presentation or research paper, it's up to you!
  • Support using the service and searching the digital bookshelves – FREE!
  • Schedule training for yourself or your colleagues. Learn new skills to efficiently research databases, Google, Google Scholar or AI, and collect, organise and publish your sources using the free Zotero reference manager.
  • Journal or search alerts tailored to your professional interests, with the option of requesting articles

OTHER BENEFITS:

  • Have your personal or organisational professional subscriptions to journals, eBooks, databases; or memberships to relevant peak organisations) managed to save you precious time and not miss out!
  • Read our regular newsletter – InfoHub Alert – which will encourage you to DISCOVER relevant resources in the collection and from the sector, plus hear about news, events and training opportunities, plus useful AI tools to facilitate your work – FREE!
  • Book a time to visit the library and browse, scan, borrow or return loans – FREE!
  • Participate in the ACS InfoHub Community noticeboard* Promote your services, resources or events on the InfoHub website and/or in the InfoHub Alert. *Free promotion if it is offered at no charge for the community; InfoHub fees will apply if it is for commercial products, events and services. POA

How does it work?

  • Complete a membership form and we will be in touch!
  • Fill in a request form including your membership ID
  • We will process your request and send you an invoice for fixed price services, or a quote for your review
  • If you choose to go ahead, please pay the invoice or accept the quote within 5 working days
  • Upon receipt of payment, the item/s, or service results will be provided to you via email or post (for physical resources)
  • If no response the request will be cancelled after 10 days
  • Digital resources will be provided directly to you and are not to be shared unless under a copyright arrangement
  • Physical resources will be posted to your secure postal address (home or office) OR you can arrange to pick up from the ACS InfoHub to avoid postal charges (you can indicate your preference on the Request form).
  • Return post will be at your expense OR you can arrange to personally return them to the ACS InfoHub. See more details under Borrowing.
  • Training can be arranged on site or online
  • Members are welcome to visit the InfoHub to
  • * Browse
  • * Borrow items at a reduced rate, or return items to avoid postal charges
  • * Scan resources for free (within copyright limits)
  • * One-on-one training
  • Please email us to arrange an appointment.

How much does it cost?

Please see services rates and delivery methods here.
infohub rates for membership and services
ACS InfoHub c/Uniting Burnside PO Box 7137 Silverwater NSW 2128 13 Blackwood Place North Parramatta NSW 2151 *Arrange an appointment to visit the ACS InfoHub*
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