Borrowing from the collection

everything you need to know

What members can borrow from the collection

•	Members can request up to 3 items (books or DVDs) at a time to be posted to them , or up to 4 items if picked up from the InfoHub.
        Loan periods are:              #Books: 4 weeks (Books may be recalled after 2 weeks if reserved)              #DVDs:  2 weeks

•       Reminders will be sent to return items

•	Renewals are possible if no other member has reserved the item. Please contact the InfoHub to arrange.
How members can borrow 

1. Search the ACSInfoHub catalogue here - https://www.librarycat.org/lib/ACSInfoHub/ 
             #Members are permitted borrowing up to 2 items at once and items can be posted or be picked up. 

2. Complete a request form with your membership number and we will be in touch! 
             #Details of items can be copied and pasted from the InfoHub catalogue onto the form, one item per form.            
3. Once the request is received you will be emailed a quote indicating the cost of loan and postage. 
             #If you accept the quote you will be automatically emailed an invoice

4. Once your payment is received your online order will be processed              #Resources can posted directly to you or your office OR you can arrange to pick up from the ACS InfoHub 

5. Reminders to return loaned items will be sent 3 days before due date, and overdue reminders sent after the due date if items are not returned.
6. Extensions of loans may be permitted depending if there is a waiting list or not.
7. Return post will be at your expense OR you can arrange with the InfoHub to drop off the loans 

              #Post return to the InfoHub postal address:

                ACS InfoHub
                c/- Uniting NSW.ACT
                PO Box 7137
                Silverwater  NSW  2128
OR

              #Visit the InfoHub             Members are invited to arrange an appointment to visit the InfoHub to browse, scan, borrow or return items to avoid postal charges. Members can borrow                 at a reduced rate of up to 4 items for $25.00 and are responsible for returning by the due date.
Late Fees and Fines:
Late returns incur a fine of $1.00 per day per item. The maximum fine per item is $20.00 after which it will be deemed lost and members will be invoiced for the replacement cost.

Damaged or Lost Items:             #Members are responsible for the care of borrowed item and will be deemed accountable if the item goes missing or is damaged. 
             
             #Sharing of items is not permitted without permission from the InfoHub. The last person registered with the loan will be responsible for its return or replacement cost if lost
              #Fees for damaged or lost items are based on the replacement cost of the item + admin fee ($25).

         #Items are deemed LOST if they are overdue by 2 weeks and the member will be invoiced for the cost to replace the item + admin fee. If item is still not returned the membership will be blocked 

borrowing

everything you need to know

What members can borrow from the collection • Members can request up to 3 items (books or DVDs) at a time to be posted to them , or up to 4 items if picked up from the InfoHub. Loan periods are:

#Books: 4 weeks (Books may be recalled after 2 weeks if reserved)

#DVDs: 2 weeks

• Reminders will be sent to return items • Renewals are possible if no other member has reserved the item. Please contact the InfoHub to arrange.

3. Once the request is received you will be emailed a quote indicating the cost of loan and postage. #If you accept the quote you will be automatically emailed an invoice 4. Once your payment is received your online order will be processed

#Resources can posted directly to you or your office OR you can arrange to pick up from the ACS InfoHub 5. Reminders to return loaned items will be sent 3 days before due date, and overdue reminders sent after the due date if items are not returned.

6. Extensions of loans may be permitted depending if there is a waiting list or not.

7. Return post will be at your expense OR you can arrange with the InfoHub to drop off the loans #Post return to the InfoHub postal address: ACS InfoHub c/- Uniting NSW.ACT PO Box 7137 Silverwater NSW 2128 OR #Visit the InfoHub

Members are invited to arrange an appointment to visit the InfoHub to browse, scan, borrow or return items to avoid postal charges. Members can borrow at a reduced rate of up to 4 items for $25.00 and are responsible for returning by the due date.

Late Fees and Fines: Late returns incur a fine of $1.00 per day per item. The maximum fine per item is $20.00 after which it will be deemed lost and members will be invoiced for the replacement cost. Damaged or Lost Items:

#Fees for damaged or lost items are based on the replacement cost of the item + admin fee ($25).

#Items are deemed LOST if they are overdue by 2 weeks and the member will be invoiced for the cost to replace the item + admin fee. If item is still not returned the membership will be blocked