services
request a service or resource
how does it work?
how to request
- Simply complete a request form with your membership number and we will be in touch! We will process your request and send you an quote
- If you choose to go ahead please accept the quote and pay the invoice within10 working days
- Upon receipt of payment the item/s, or service results will be provided to you. Alternatively you can choose to cancel the request by emailing us
- Physical resources will be posted directly to a secure postal address (your home or office) OR you can arrange to pick up from the ACS InfoHub to avoid postal charges (as indicated on the Request form).
- Return post will be at your expense OR you can arrange to personally return them to the ACS InfoHub. See more details under Borrowing.
- Document delivery service including articles and book loans from the Uniting Library collection
- Literature Searches
- List of articles required (over 3 articles).
- Search Alerts based on a topic of interest
- Journal table of contents alerts to select articles from
- Individual or organisational journal subscriptions
- Professional Membership registrations
- Training - individual or group sessions online
- Members can complete a request form per resource or service and we will be in touch!
- Details of books can be copied and pasted from the InfoHub catalogue
- Article citations or references can be copied and pasted into the form individually OR you can upload a reading list with the form if you require over 3 articles at once
- Alternatively, members can visit the InfoHub to browse/borrow/scan/return items to avoid admin and postal charges. Please email hello@acsinfohub.com.au to arrange an appointment.
how to request
- Simply complete a request form with your membership number and details of the resource or service required, and we will be in touch!
- If it's a book from the collection you can copy and paste the link from the InfoHub catalogue OR we will investigate purchasing or finding online
- Article requests can entered individually per form OR you can upload a reading list with the form if over 3 articles are required
- If you require a service you will be charged for one hour. If more time is required we will contact you to discuss
- When your request is received you will be sent a quote in order to complete the request
- If you choose to go ahead please accept the quote and pay the invoice 5 working days OR you can choose to reject the request
- Upon receipt of payment the item/s, or service results will be provided to you.
- Physical resources will be posted directly to a secure postal address (your home or office) OR you can arrange to pick up from the ACS InfoHub to avoid postal charges (as indicated on the Request form).
- Return post will be at your expense OR you can arrange to personally return them to the ACS InfoHub. See more details under Borrowing.